All orders received before 16:00 (GMT UK Time) will be dispatched on the next working day (Monday to Friday). This does not include our personalised items or payment by cheque.
Personalised items are sent separately if purchased with other items.
Exchange Rate - Using the Currency converter
All our price are in pound sterling, if you are purchasing in another currency charges may vary according to your bank and country. Your card payment will be processed in GBP Sterling and your receipt will show GBP Sterling prices. Please note that any refund will be made in GBP and your card issuer will refund you using the Exchange Rate that is in use for that day and this could be different to the original rate you was charged when making your payment. Your card issuer may also levy a currency conversion charge and/or a transaction fee, and this may not be reversed in the event of any refund or order cancellation. This means that your refund could be slightly more or less than you have originally paid and we will not be responsible for this difference.
Delivery Information - Overseas
Some large item are not available for overseas delivery, please check the item description. Any large items that have been ordered from overseas will we cancel and will be refunded.
Delivery Information - Outside the EU
All our prices include VAT ( value added tax) at 20%. Any orders placed from outside the EU WILL NOT PAY the VAT and will have 20% reduction on the final invoice (the reduction will be seen at checkout) .
Personalised Christmas Gifts
